What we collect
When you order: your name, email address and delivery address, what you bought, and an order reference. When you join the list: your email address and nothing else.
We do not collect your date of birth. Age is confirmed in your browser at checkout and the answer is not retained.
We never see your card number. Stripe collects and processes it, and we are told only that a payment succeeded, the amount, and the last four digits for matching a refund.
Why we keep it
To send you what you bought, to answer you about it afterwards, and to meet the record-keeping a licensed seller is required to meet.
Your order reference plus your email is how you look your own orders up. There is no password on this site, so neither of those is stored to let us in — they are stored to let you back in.
Who else sees it
Stripe, to take the payment. Our supplier and the carrier, to pack and deliver the parcel — they get your name and address and nothing else. Our email provider, to send you the confirmation.
We do not sell your details, and we do not pass them to anyone for their own marketing.
The list
If you join the list you can leave it at any time — every message carries a link, and writing to us works just as well. We remove the address rather than flag it.
Seeing or deleting what we hold
Write to hello@grandcellarspirits.com and ask. We will tell you what we hold about you and correct or delete it, except where a record has to be kept for tax or licensing. Those we keep for as long as the law requires and no longer.